Question How do I track my order?
AnswerLog in to your account in Teenslifestyle.com and go to the My Orders section to access your order history. If you are a Guest User, fill in your order details in Track Order page.
Question Do I need to register to shop online?
AnswerNo, registration is not mandatory, you can shop using your Facebook/Gmail account or as a Guest. If you register with Teens.com you get:

  • Quick Access to your order history, profile & wishlist
  • Faster checkouts by saving your details for seamless experience
  • Join the inner circle and stay updated with the latest collection and offers.

Question How does GST vary for orders?
AnswerTax may vary depending on factors like the city where the order would be shipped to and price of products.
Question What are the items/services that cannot be returned or exchanged?
Answer

  • For reasons including hygiene, we do not accept return of briefs, panties, or shapewear panties, or an opened box of a multi-piece set that includes panties.
  • Cash cannot be claimed against gift cards and gift wraps.
  • No item that has been sold as part of a multipack can be returned as an individual item.
  • Certain sale events or offers will not covered under our standard return/exchange policies. Their terms will be defined and mentioned separately.
  • Once we receive a returned parcel, we reserve the right to refuse the return of items that show visible signs of having been worn, washed or soiled or are incomplete.
  • The gift items received by you can not be exchanged. Panties received as gifts can not be returned either for hygiene reasons. In such cases, a nominal charge per gift item is deducted from the refund amount. This nominal charge will be mentioned on your invoice.